We know that most e-commerce retailers don’t have a complete end-to-end shipping process. Depending upon the order details you may need to change the shipping settings. You may also change the fulfillment process for your orders. These convoluted issues for online shipping are bound to happen. Moreover, they are tedious and error-prone.

Imagine getting 100 orders on a particular day which have to be shipped through Canada Post, with all of these orders having different weights and sizes. To generate a Canada Post shipping label for such a huge number of orders one would have to update the order details one by one. The origin and the destination address have to be typed down for each order to generate labels. For store owners receiving large orders on a daily basis, this process is too time-consuming.

Moreover, there is no solution to provide labels automated on factors like shipping class, zone, quantity, weight, or price. There are vendors that receive the same kind of orders from a particular place on a regular basis. Hence, automation is required to end manual effort completely.

There might be special delivery services required for particular products. Eg, the packet service is for a special class of products. This service ships lightweight products and makes shipping costs affordable. The light packet service allows a maximum weight of 500 gm, the U.S.A packet has the largest weight of 1 kg. Therefore, setting up automation rules is the need of the hour. Store owners can create their own set of rules for the set of products being shipped from their store.


There are many services for delivery in Canada.

1.) REGISTERED MAIL: Registered Mail is a domestic service under Canada Post. This is for customers who need proof of mailing or proof of delivery. This service requires the signature of the addressee or the addressee’s representative. It also provides the sender with a mailing receipt, a copy of the signature and the date when the item is delivered.

The Domestic Parcel Services ship their documents, packets, and parcels within Canada. The following parcel services are available for domestic shipping :

An item shipped by Registered Mail is considered to be unacceptable by Canada Post if it,

  • contains any dangerous substance or article that is prohibited by law or defined as a harmful good
  • does not meet the size and weight specifications required for this service
  • it may soil, taint or damage the mail equipment, or even puts a person in danger or is emitting offensive odors
  • if it contains rotten food or live animals that do not meet the required shipping conditions.
  • if it is improperly prepared or insecurely packed or wrapped.

Under Registered Mail, Canada Post does not deliver:
  • offensive articles that contain explicit material
  • anything related to bookmakers, pool-setting, betting or unlawful schemes
  • schemes that are related to defrauding the public.

2.) LETTER MAIL: Letter mail is the most suitable and cost-efficient way of shipping. It ships personal messages, business correspondence, invoices, and billing statements within Canada. These include:
  • letters, cards (which includes postcards) or similar kind of communications and self-mailers,
  • an annual, semi-annual or quarterly report,
  • receipts or invoices (or similar kind of documents that contains financial information),
  • a notice for voting in case of a federal, provincial or even municipal event,
  • a CD or DVD (has to be submitted to Canada Post for testing and get it approved)

The delivery standards are the estimated time of how long it might take for the mail to be delivered depending upon the delivery zone. These delivery standards are not always guaranteed.


1.) Letter Post:

Letter-post is the cheapest method of sending personal and business correspondence.

2.) Registered Mail:

This is a service offered to customers who need proof of mailing. Registered Mail service provides a date stamped official receipt, as proof of mailing to the sender.

Items that may be accepted as Registered Mail:

  • Letter-post which may be standard or any other Letter-post to international destinations (but excluding the U.S.A.)
  • Literature for the Blind
  • Xpresspost – USA to the U.S.A. only.
The items not accepted under Registered mail are:
  • it is used to send non-document items
  • it contains items prohibited by law in Canada or the destination country
  • it is used to send surface mail
It provides confirmation that the item was received by Canada Post for delivery to the addressee. Canada Post will provide the sender with a date-stamped receipt in the following form:
  • an Xpresspost – USA receipt
  • a Registered Mail registration receipt.

3.) Parcel Services :

Shipping documents, packets, and parcels to the U.S.A. or to any International Destinations are subject to the size and weight restrictions.

The items are considered unacceptable by Canada Post if:
  • it contains any dangerous substance or article prohibited by law. Or if it does not meet the size and weight specifications for this service
  • it may soil, taint or damage mail or mail equipment, expose a person to danger or emit offensive odors
  • if it has food perishables or contains live animals which do not meet the standard shipping requirements.
  • if it has been improperly or insecurely packed or wrapped.
  The following features are provided as part of the basic service. For certain features, there may be a fee. An option is a service enhancement that is not included as part of the basic service. All options must be selected at the time of shipping to ensure they are captured. It should also be linked to the unique tracking number. Most options are available for an extra fee.


International shipments through Canada Post should have the correct documentation available otherwise it would be returned back. Customs clearance work involves a lot of preparation. Quite a few documentations are required to help in export or imports into the country.


A few documents that are involved in customs clearance are :

1.) Exports Documentation : -A purchase order from the Buyer -Sales Invoice -Packing List -Shipping bill -Bill of Lading or air waybill -Certificate of Origin and any other specific documentation as mentioned by the buyer, or as per importing country regulations. 2.) Imports Documentation :

-Purchase Order from the Buyer -Sales Invoice of the supplier -Entry bill -Bill of Lading or Airwaybill -Packing List -Certificate of Origin and any other specific documentation as mentioned by the buyer, or by the importing country regulation.


It is the document that has the records of the transaction between the seller and the buyer. Commercial invoices should include the following details:
  • The date, the names, and the commercial address of the vendor and the customer.
  • Precise denomination and quantity of goods.
  • Unit and the total price of the goods in the agreed currency.
  • Means and conditions of payment.
  • Delivery terms of the goods.
  • Seller’s and buyer’s identification for VAT purposes
  • Order reference number.
  • Origin of the goods.
  • Tariff code of the goods.
  • Means of transport.
  • An authorized person’s signature, if required by the buyer’s government.
The commercial invoice itself does not give any ownership of the goods. It has the attached document mentioning the buyer’s payment for the total amount. The number of copies issued for the invoice (both original and copies), must be agreed with the buyer. Usually, invoices are issued with the original and two extra copies. Generally, the legislation of countries does not have any limit on the number of originals. It is advisable that the buyer confirms with the seller all the data in the invoice. It must be mentioned in detail before issuing it and must fulfill the rules and regulations of the destination country.


Every item must have the following:
  • A shipping label which can be seen and fixed flat and wrinkle-free to the largest side of the shipment. You should avoid wrapping the label around the edges of the item. Also, it shouldn’t be fixed in such a way that it makes it difficult to scan the bar-code.
  • A complete address is imperative, including the origin and the destination. A valid Postal Code, seller’s name and/or company name, the buyer’s name and/or receiver’s company name and receiver’s telephone number is needed.
  • Acceptable and valid proof of payment.
  • Accurately completed for each item in the Customs Declaration part of the shipping label the item content information including the reason for export, the non-delivery instructions, the quantity, the description, the unit value, and the weight information
  • It should be accompanied by any document (invoice, license, certificate, permit, etc.) required by the destination it is being sent to.


1.) SIGNATURE: Signature makes sure that a personal handover of the item happens during delivery and provides the proof of this activity. Signature is automatically included in the service at no additional charge and is provided when available for Priority Worldwide, Xpresspost – USA (including Prepaid Envelopes) and Xpresspost – International Prepaid Envelopes. At the time of shipping, the sender can choose the Signature option which is available for free for Xpresspost – International. 2.) INSURANCE: If the shipment is up to $100CDN, the insurance is included in the fee itself (excluding Small Packet Service). The declared value of the shipment should be entered on the shipping label and other documentation if applicable. Insurance coverage is not there for prepaid envelopes or for goods that contain food products. Additional Liability Coverage is available up to $1,000CDN for shipments (not available for prepaid envelopes), for a fee. All the options that a seller wants have to be selected at the time of shipping itself to make sure that they are properly captured and linked to the unique tracking number.

3.) LIBRARY MATERIAL: It is a service available to well known public libraries and university libraries. It’s also available for other libraries which are for public use in Canada. It is available for eligible library materials that are mailed by a library to its clients or to a borrowing library for use by their clientele. It may consist of books, magazines, records, CDs, CD-ROMs and other similar library materials. Library Materials shipments must be shipped in appropriate packaging. This is provided by the vendor and must contain a complete address, including the correct Postal Code. 4.)RETURN LABEL : When the store owner is shipping to customers, they can’t always predict what the customers will return — but they can be ready. StorePep helps customers with return labels as well. You have the option to print labels for domestic returns and email a PDF of the return label to the customer. create_return_label The Return Label once created looks like the following :


Integrate your Canda Post account with StorePepThen take one of the cases of automation where we create a rule, based on the quantity of the product. A rule is created such that the Rates are to be displayed if the quantity of the product is between 1 and 4.

Automation quantity

Once this rule is enabled, let the quantity of the product be 2 which is between 1 and 4. In this case, the Rates can be seen in the cart page as shown below. quantity_3
Now If this rule is enabled and the product quantity is increased to more than 4, then the rates won’t be displayed on the cart page. quantity_5 This particular automation was set with the criteria based on Quantity. Similarly, automation criteria can be set on the basis of Shipping Zone, Total Weight, Price of the shipment and the product’s shipping class. Now let us see how to print Canada Post shipping label using StorePep


StorePep provides store owner’s a complete end-to-end shipping solution for their online store. With Storepep, store owners can generate and print shipping labels for individual orders or even in bulk with a click of a button. Label for an order can be printed after the order status changes to the processing status from the initial status. This which happens only after the carrier service has been selected for the particular order. Let us see how to print shipping labels with StorePep.

After the Order is imported to the store, Generate Label

The label generated can be printed from the Label Batch option. Head over to your StorePep dashboard. To print your shipping labels, select the orders which are in the processing state and then under ‘Bulk Actions’, select ‘Generate Label’. A sample Shipping Label is shown below.

Once the Label is generated the store owner can request for a pickup just by a single click.

Once the Pickup request has been created the Store owner, they can generate their own manifest from StorePep itself.

StorePep gives the option to Store Owners to check the tracking status of their orders through StorePep itself. The order status is color coded as well. The customers are notified via email if there’s any change in the order status For eg. Shipped, In transit, Delivered, Delayed, Etc.

The customers get an email as soon as the order is completed with the order details and the tracking number.